Order Terms & Conditions

Terms & Conditions — NA Exploration®

At NA Exploration, we believe in building lasting, transparent, and trustworthy relationships with every client. To ensure smooth operations and mutual understanding, we kindly request that you review the following terms before placing an order:

1. Order & Payment Policy

🔹 First-Time Clients:

To initiate your first order with us, the following payment terms apply:

  • 100% advance payment of the total product cost.

  • 50% advance payment of the estimated shipping charges before dispatch.

🔹 Returning/Regular Clients:

Once a strong business relationship is established, we offer more flexible payment options:

  • 70% advance payment of the total product cost.

  • 20% advance payment for shipping.

  • Remaining balance must be cleared according to the mutually agreed payment schedule.

2. Minimum Order Requirement

For all first-time orders, a minimum quantity of 500 pieces is required. This allows us to maintain cost-efficiency and consistent quality for bulk production.

3. Shipping & Delivery

  • Shipping timelines will be confirmed upon receipt of the advance payment.

  • While we strive to ensure timely dispatch, NA Exploration is not liable for delays caused by third-party shipping or courier services.

4. Customized Orders

All customized products—including changes in fabric, design, color schemes, or branding (logos, embroidery, etc.)—are final upon order confirmation.
Such orders cannot be canceled, returned, or exchanged, as they are tailored specifically to your requirements.

5. Policy Revisions

NA Exploration reserves the right to modify, revise, or update these terms and conditions at any time without prior notice. Any changes will be officially communicated through our authorized platforms.

By placing an order with NA Exploration, you confirm that you have read, understood, and agreed to comply with these Terms and Conditions. We appreciate your cooperation and look forward to a successful partnership.